For the refund of the amount agreed by the franchise or excess, it must be foreseen at least two hours in advance with respect to the time of completion in the client's contract, so that our agents perform the verification of the leased vehicle in its entirety. Such return or unlocking of any deposit may take several days to appear on your card statement, depending on the operation of your bank. It may even be the case that this refund is not reflected in the statement until the next month.
It is important that the client takes into account that dickmanns, is not responsible for the fees charged by his bank in the return of the franchise and reserves the right to cancel the delivery of the vehicle in case of doubts about the financial capacity of the client or By antecedents of this of defaults or serious incidents with our mercantile in previous rents.
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