What are the variable amounts?

VEHICLE RETURN

If you return the vehicle to a place other than the agreed return location on the date and time specified you will be charged a service fee (one-way charges will be applied) of a variable amount according the drop-off location. See: https://www.dickmannsrentacar.com/en/one-way-and-after-hours/

Maximum charge: 300 euros

FAILURE TO RETURN THE VEHICLE

If you do not return the vehicle by the time and date stipulated in the agreement, Dickmanns reserves the right to continue to charge additional days (local tariff MEGA will be applied) at the rental, plus a variable amount per day in compensation for economic losses incurred.

Compensation charge: 40 euros per day

CHARGES RESULTING FROM IMPROPER USE

A. “Special cleaning fee”: for an extra cleaning service as a result of returning the vehicle in an excessively dirty condition will be charged a variable cost according to the level of dirtiness.  

Maximum charge: 150 euros

F. The price of tolls, fines, penalties and court costs related to traffic violations or infractions of the law, regulations and ordinances incurred by the client throughout the duration of this agreement.

Dickmanns, in addition to the damages mentioned above, reserves the right to charge the client a variable amount for processing and communicating with the relevant authorities of such acts.

Additional charge: 50 euros to 75 euros. 

G. Costs inherent to “Administrative and incidence processing”   (no third party involved). This charge only applies when Basic coverage or PREMIUM PLUS coverage purchased.  

Charge: 75 euros

I. Costs inherent to “Administrative and accident processing”

Charge: 150 euros

I. Dickmanns also reserves the right to charge a compensation of a variable amount for the period during which the vehicle cannot be used. 

Charge: 40 euros per day. Maximum charge: 14 days

FORM OF PAYMENT

Please note that credit card payments are subject to an administrative surcharge. If you purchase our additional Premium Plus or Mega Premium coverage, the surcharge will be removed and the deposit of the excess will not be blocked

Charge: 4, 95 euros

OBLIGATIONS OF THE CUSTOMER IN CASE OF ACCIDENT AND OTHER CIRCUMSTANCES.

D. You will pay the costs inherent to “Administrative and accident processing” which is a variable amount:

Charge: 150 euros

UNAUTHORISED AND NEGLIGENT USE

S. Allowing the rented vehicle to be driven by a person who has not been authorised in the agreement, whether it is, by the Renter and/or the additional driver. Unauthorised use is subject to a penalty of a variable amount.

Charge: 150 euros. 

V. Driving the vehicle outside Spanish territory. Transporting the vehicle to the Balearic Islands, the Canary Islands, Ceuta and Melilla is strictly prohibited. An unauthorized transfer involves a penalty of a variable amount.

Additional charge: 450 euros

DRIVER’S LICENSE

Drivers must hold a suitable valid driver’s licence approved in Spain. Drivers must have been driving for at least TWO years. In this case it is mandatory purchasing our Premium or Mega Premium coverage. Drivers must be at least TWENTY-ONE (21) years of age. Drivers between TWENTY-ONE (21) and TWENTY-FIVE (25) years of age are considered young drivers and drivers from SEVENTY-FIVE (75) years onwards, are considered senior drivers. In these cases it is mandatory purchasing our Premium or Mega Premium coverage (liability will be reduced to 300 euros) and special conditions will be agreed upon that involve the payment of an additional variable cost per day. 

Charge: 4’50 euros per day

FINES

You are solely responsible for any fines received during the rental period and for paying these fines. Dickmanns is bound by law to provide the authorities with the vehicle operator’s information; therefore if you receive a fine, you will be charged a variable fine management fee.

Charge: 50 to 75 euros 

DIVERTED FLIGHTS

Diverted flights: If the flight is diverted and the customer collects the vehicle in a location different to the one confirmed a variable amount will be applied.

Charge: 50 euros.

OUT OF HOUR CHARGES DELIVERY AND COLLECTION

Out-of-hours collections or deliveries: this service is subject to an additional variable charge.  

Charge: 40 euros

In addition, if you request the out-of-hours collection and/or return service you will be required to purchase the Premium Plus or Mega Premium coverage

CUSTOMER SUPPORT