Attention and Help

Check the list of questions and take the opportunity to learn about related topics. Here we discuss issues surrounding the process of helping and caring for customers while renting a car at dickmanns. In case you do not find the answer you are looking for, please contact us.

What are the variable amounts?

Variable amounts

What should I do in case of an accident with the car?

The client must inform Dickmanns of the collision, theft, fire or vandalism occurring in the vehicle within a period of forty-eight hours after it has occurred, providing the relevant documentation.

What about the fines during the rental?

The fines for committing traffic violations during the rental period are the responsibility of the driver of the vehicle, so that Dickmanns rent a car will charge an administrative fee.

What is and how does the One-Way and the After Hours work?

ONE WAY service, we offer our clients a service that adapts to their travel itinerary and allows them to accommodate the place of collection and return of the car for rent in different branches. It is important to remember that acquiring this service